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The Three Most Powerful Words in Business

Damian Bazadona
3 min readApr 26, 2019

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“I trust you” are among the three most powerful words you can say in any business relationship, and “trust” is one of the greatest gifts you could offer employees.

Consider how many potential hours of oversight and follow-up you can get back when you’re working with people you trust. On the other hand, think of the anxiety and back-and-forth communications in situations or relationships that lack trust.

Trust has the power to fuel a company’s growth at all levels of an organization while a lack of trust can hinder progress. There are a ton of advantages gained in the workplace by nurturing relationships based on trust — whether that’s a relationship with your boss, a client, a colleague, or a vendor.

As an agency owner, I put a lot of trust in my staff on any given day. That sense of trust is the foundation for a lot of agency policies. An example of one of those policies is called “life happens” — it exists solely for life’s most unexpected moments like when your fridge breaks, your kid gets sick, your flight gets canceled, etc.

When those things happen, we don’t make our employees take a vacation day, personal day, or any other day… it’s just “life happens.” The same thing goes with unlimited work-from-home days and unlimited sick days. These are policies that require trust to be sustainably…

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